J'ai fait affaire avec eux il y a environ 10 ans. Le service était impeccable.
Va voir les coordonnées suivantes pour le service au Canada.
http://www.bushnell.com/global/customer-service/canadian-repair-services/How to Send Product in for Repair in Canada:
Packaging: Box your unit securely, sending only the unit. Rings, Mounts, Dust caps, carrying cases etc must be removed. ALL RIFLESCOPE RINGS MUST BE REMOVED.
What to Include and Shipping Information:
A short note explaining the reason you are sending the unit in to us.
Your email address and daytime telephone number.
Send to Bushnell by a insured trackable courier such as Canada Post, UPS.
The return shipping and handling fee for all products is $10.00 except for Yardage Pro and HOLOsight which have a $15.00 shipping and handling fee.
On Electronic products such as Laser Rangefinders, Night Vision and Camera's Proof of Purchase must be included.
Shipping Information
Bushnell Sports Optics Worldwide
Attention: Repair Department
25A East Pearce Street
Richmond Hill, ON
L4B 2M9
Repair Process:
Your unit once received by Bushnell will be logged in our system and assigned a repair number . A postcard with a repair number as a receipt of verification will be mailed to you .The status of your repair can be checked on the website . A technician will evaluate your repair to determine what repairs are needed or if it is deemed a warranty replacement.
If your unit is NOT covered by warranty an estimate will be mailed to you . You have 45 days to respond by accepting or declining , if you accept payment can be in the form of a money order,credit card or check. Warranty replacement repairs will be sent out at no charge and you will receive no additional correspondence.
Contact The Repair Lab
repairlabcanada@bushnell.comLocal Phone: (905) 771-2980
Other: (800) 361-5702
Local Fax: (905) 771-2984
Other Fax: (800) 661-3254
Bonne Chance.
Si je ne me trompe, nous avons eu un tread la dessus l'hiver dernier
Cheers
Accueil 
Dim 19 Aoû 2012 - 9:18
